['Privacy Policy\n\nAt Britannia Cleaners Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This privacy policy explains how we collect, use, and protect your information when you use our online platform and services.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide when you use our services or interact with our online platform. This may include your name, contact details, delivery and payment information, and any other data necessary to provide our services effectively. We also collect technical data such as IP addresses and browsing activity to improve your experience and ensure security.\n\nUse of Your Information \nYour personal data is used solely for the purposes of delivering our dry cleaning, laundry, garment alteration, and related services. This includes processing orders, arranging deliveries, communicating important updates, and responding to inquiries. We may also use your information to comply with legal obligations, improve our services, and send you relevant offers or news, should you opt to receive such communications.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. However, to deliver our services, we may share information with trusted service providers such as delivery companies and payment processors under strict confidentiality agreements. We ensure these partners comply with data protection laws and handle your data securely.\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When your data is no longer needed, we will securely delete or anonymize it.\n\nYour Rights Under GDPR \nYou have the right to access, correct, or delete your personal information held by us. You may also request restrictions on processing or object to certain uses of your data. If you wish to exercise any of these rights or withdraw consent where applicable, please contact us at our physical address. We will respond to your requests in accordance with GDPR regulations.\n\nSecurity of Your Data \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. Our staff are trained to handle data confidentially and securely.\n\nCookies and Tracking Technologies \nOur online platform may use cookies to enhance your user experience and analyze site traffic. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionalities of our site.\n\nChildren’s Privacy \nOur services and online platform are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of any such data, we will take prompt steps to delete it.\n\nContact Information \nFor any privacy-related inquiries, requests, or concerns, please contact us at: \n \nBritannia Cleaners Ltd \n47 Kingsland Road \nSuite 2nd Floor \nLondon, Greater London \nE2 8AA \nUnited Kingdom \n \nWe are dedicated to ensuring your privacy and trust in our service. This policy may be updated periodically; please review it regularly to stay informed about how we protect your information.', 0.00109, 'gpt-4.1-mini']